Learning accountability is one of the most empowering and rewarding skills we can develop in life. It’s all about taking ownership of our actions, learning from mistakes, and becoming more aware of the impact we have on others. If you’ve ever struggled with accountability—whether for yourself or in helping others, it’s completely natural to feel a little overwhelmed at first. But the good news is, with patience, self-reflection, and support, anyone can cultivate this powerful trait.
Recently, I had the privilege of helping my friend Malcolm begin his own journey toward greater accountability. Along the way, I took notes on what worked well and how I was able to stay grounded through the process. If you or someone you know is ready to embrace accountability, here are some steps that helped Malcolm—and can help anyone—begin this transformative journey.
The Basics of Learning Accountability: What You (and Malcolm) Need to Start
Before diving into steps for learning accountability, it’s essential to create a solid foundation. There are three key elements that will support success:
A Willingness to Change
Accountability only works if the person genuinely wants to grow. Recently, Malcolm admitted that ADHD might play a part in his behaviours, a huge step towards self-awareness and change. While this was a surprising realisation for Malcolm, it was a surprise for me to know he’d lived 37 years without knowing this about himself.
A Safe Space for Open Conversations
Learning accountability requires a supportive, judgement-free environment. For Malcolm (or anyone learning accountability), it helps to have people around who can listen and provide feedback. Be supportive; I learned the hard way that what’s bleedingly obvious to you is often far from obvious to someone else.
Patience and Commitment to Small Wins
Accountability is a journey. It’s essential to celebrate every small step forward. For Malcolm, this means making progress bit by bit. I thought I’d teach Malcolm in about the time it took me to teach Eric the times table when he was 7. The lesson learned was that patience was what I needed to learn first.
Step 1: Practise Self-Reflection to Build Accountability
The first step is to develop self-awareness. Malcolm finds that pausing to reflect on his actions helps him understand their impact. Journaling can be a great tool here.
Example: After a disagreement, Malcolm might note, “I interrupted, which may have made the other person feel unheard.” Writing down these moments helps build awareness and identify patterns.
Step 2: Focus on Your Actions, Not Reactions
A big part of accountability is taking responsibility for your actions, regardless of how others respond. Malcolm sometimes acknowledges his mistakes but then blames others for their reactions. If he can focus solely on his actions, he’ll be closer to genuine accountability.
Example: Rather than saying, “I only got upset because you were annoyed,” Malcolm can say, “I raised my voice, and that was my choice.”
Step 3: Identify Your Patterns and Triggers
How to learn accountability often involves recognising the patterns or triggers that lead to defensiveness or blame-shifting. Malcolm can work on spotting these triggers, so he can develop a calm response rather than reacting.
Example: If Malcolm gets defensive when he feels criticised, he can start noticing this as a trigger and prepare himself to respond more constructively.
Step 4: Use Language That Reflects Ownership
Language shapes how we view ourselves and interact with others. For Malcolm, shifting from “you” statements to “I” statements helps him take ownership of his actions.
Example: Instead of “You made me angry,” Malcolm can try, “I felt frustrated when this happened.”
Step 5: Apologise Without Defensiveness
A sincere apology recognises both the action and its impact. Apologising without excuses strengthens accountability and builds trust.
Example: Malcolm might say, “I’m sorry for interrupting you earlier. I realise it was disrespectful.”
Step 6: Listen and Be Open to Feedback
Accountability is about recognising your actions and listening to how they affect others. By accepting feedback without defensiveness, Malcolm learns to see his impact.
Example: He could respond with, “Thanks for sharing that with me. I’ll think about it.”
Step 7: Commit to Small, Incremental Changes
Accountability is developed over time. Small goals, like focusing on one area of behaviour each week, make learning accountability feel manageable for Malcolm.
Example: This week, he might aim to avoid interrupting others. These small steps build accountability bit by bit.
Step 8: Look for Role Models of Accountability
Finding role models can be helpful when you’re learning how to be accountable. Malcolm can watch friends, family, or public figures who own their actions and make amends when necessary.
Example: Malcolm could look up to someone who openly admits when they’re wrong, using them as a model.
Step 9: Correct Yourself in Real-Time
Accountability isn’t just about looking back; it’s about catching yourself in the moment. Malcolm can start noticing when he’s about to deflect or react defensively and correct himself rather than watch people like me explode with frustration.
Example: If he’s about to say, “Well, I only did that because you…” he can pause and instead say, “Actually, I see my actions contributed to this situation.”
Step 10: Reflect on Progress Regularly
Every few weeks, Malcolm can take time to reflect on what’s working, where he’s improving, and where he can continue to grow.
Example: He might set aside a few minutes to ask, “What progress am I making? Where could I improve?”
How Friends and Family Can Support Accountability Learning
If you’re close to someone like Malcolm, here are ways to support them in their journey:
- Provide Constructive Feedback: Focus on specific actions rather than personal judgments. This helps feedback come across less defensively.
- Celebrate Small Wins: Recognising even small progress motivates and builds confidence.
- Model Accountability Yourself: Demonstrating accountability in your own actions provides a strong example.
- Be Patient and Supportive: Learning accountability is a process. Encouragement and patience make all the difference.
In Summary: How To Learn Accountability
The journey is all about understanding, owning, and growing from your actions. With each step, you’ll build stronger relationships, deepen self-awareness, and create meaningful change.
Accountability is achievable for anyone, and with support and consistency, it can become second nature. Whether you’re learning yourself or guiding a friend like Malcolm, taking these small steps will help make accountability a natural part of your life and relationships.